FAQ page conveymate
Frequently Asked Questions about ConveyMate
.

Company Credibility

What is your company specialized in?

ConveyMate specializes in the production of all types of conveyor rollers. We carry gravity roller, driven roller, tapered roller, accumulating roller, and components.

Are you a manufacturing factory?

Yes, we are a factory focused on conveyor roller manufacturing. We have professional engineers and a sales team. Our workshop workers are experienced over 10+ years.

Where is your factory located?

We are located in Huzhou city, Zhejiang province, China. 10 minutes by car from our factory to Huzhou Station. Huzhou is in northern Zhejiang Province. Huzhou is 1 hour from Hangzhou and 1.5 hours from Shanghai by car.

Why should we choose you over others?

Numerous professional, knowledgeable, and competent conveyor roller manufacturers are committed to serving their clients. We feel we’re one of them.

Why should you choose to work with us is not because of how good we are boasting or how cheap our product seems to be.
It is because our offer bridges Your needs and our solution addresses your pain;
It is because our product is able to achieve your desired result and performance;
It is because our market positioning matches yours and our commitment resonates with you;
It is because of our competence to work out a proposal that springs a “before Vs after” clears Your worries;
It is because our market performance and customer referral allow for Your joined trust.

Product Features & Parameters

How should I choose the most suitable model?

Depending on the application scenario, rollers are divided into four main categories: gravity roller, drive roller, tapered roller, and accumulating roller.

Firstly, you need to determine the categories according to the requirements of use.

Secondly, according to the size and weight of the object and the shaft design, determine the length and diameter of the tube and shaft.

 

How much does a conveyor roller cost?

The price of a roller is determined by a number of factors such as size, material, and surface treatment. If there are specifications, please let us know and we will quote accordingly. If not, please inform us of the size and weight that we will provide you with selection advice.

What is the material used in conveyor roller?

There are various materials used for manufacturing gravity conveyor rollers. Some of the commonly used materials are:

Steel: Steel is a popular choice for gravity conveyor rollers because of its strength and durability. It is also resistant to wear and tear, making it suitable for heavy-duty applications.

Stainless steel: Stainless steel is a corrosion-resistant material that is often used in food processing and pharmaceutical industries. It is also suitable for applications where hygiene is critical.

Aluminum: Aluminum is a lightweight material that is often used in conveyor rollers for applications where weight is a concern. It is also corrosion-resistant and durable.

PVC: PVC is a plastic material that is often used for gravity conveyor rollers. It is lightweight, easy to clean, and resistant to chemicals and oils.

Nylon: Nylon is a durable material that is often used for conveyor rollers in harsh environments. It is resistant to wear and tear, chemicals, and high temperatures.

The choice of material depends on the specific application, including factors such as the weight of the products being conveyed, the environment, and the required durability.

Can you send free samples?

Yes, we can provide a free sample of less than USD 10.00 unit price for your reference. For those samples that cost more than $10 per unit, you will need to pay the sample fee first. The sample fee will be refunded when the order is placed. For sample shipping, you need to provide your courier account.

Why is your product so cost-effctive?

We have been striving to do our best to keep the price as low as possible without sacrificing quality, for instance, our rollers are designed, manufactured, and assembled in-house.

Beyond that, we improve the competitiveness of manufacturing costs by actively seeking the best possible complementary processing and managing supply chain logistics.

We hope that by giving the best support on price to you, we could help ease your capital pressure and develop a mutually beneficial business relationship together.

Sales Service & Trade Terms

What is your payment terms?

T/T is preferred. 30% deposit and 70% balance before shipment.

What is the delivery time?

It depends on the order quantity. Delivery time is 15-20 days usually.

What is the MOQ?

We accept small-quantity orders.

How do you ensure your product quality?

We aim at long-term relationships and focus on quality and cooperation relationship maintenance. We won’t make lousy quality goods to kill future market and cooperation.

1)  Raw material control

We have many raw material manufacturers in our local area and keep good relationships with them. We have a large and stable purchase quantity from them and the guarantee to supply stable quality material.

2) QC in the workshop

We will check the diameter, tube thickness, size, surface, etc. to ensure products meet quality requirements.

3) QC in the packaging

QC staff will check details such as quantity and size before packing.

 

What if my product has a problem after I receive it?

If any customer makes quality complaints, we will respond in 24 hours with feedback and solutions.

Scroll to Top